If you are reading this, you probably just lost your chatbot. Drift officially shut down on March 6, 2026, after Salesloft completed its absorption of the platform. Thousands of businesses woke up that day to find their website chat widgets gone, their conversation histories inaccessible, and their automated playbooks deleted.
The good news? Migrating to a new chatbot platform does not have to be painful. In this guide, we will walk you through migrating from Drift to Replyory in under 10 minutes — with a full feature and pricing comparison so you know exactly what you are getting.
1. What Happened to Drift?
Drift was acquired by Salesloft in February 2024 for a reported $200 million. At the time, Salesloft promised to maintain Drift as a standalone product while gradually integrating its conversational marketing features into the Salesloft revenue orchestration platform.
Over the next two years, Salesloft slowly deprecated Drift features. The first sign was the discontinuation of Drift's free plan in June 2024. By late 2025, Drift had stopped accepting new customers entirely. On January 15, 2026, Salesloft announced that Drift would officially shut down on March 6, 2026, giving existing customers roughly seven weeks to find an alternative.
The shutdown affected an estimated 50,000+ businesses worldwide. Salesloft offered migration assistance to its own platform, but Salesloft's pricing starts at $125 per user per month — far beyond what most small businesses that used Drift were willing to pay.
If you were a Drift customer, you now need a replacement that matches or exceeds what Drift offered — without the enterprise price tag. That is where Replyory comes in.
2. Why Replyory Is the Best Drift Replacement
For a full comparison of all Drift alternatives, check out our 7 Best Drift Alternatives page. But here is the short version of why Replyory is the best option for small businesses that used Drift:
- AI-powered responses — Replyory uses GPT-4o to generate intelligent responses trained on your business content. Drift relied on scripted playbooks; Replyory actually understands questions and responds contextually.
- Multi-channel support — Website widget, Telegram, Facebook Messenger, and Instagram — all included. Drift was website-only unless you paid extra for integrations.
- Flat pricing at $17/mo — No per-seat charges. Your entire team can access the dashboard. Drift cost $2,500+/mo for teams on the Premium plan.
- 10-minute setup — Upload your docs, customize the widget, paste one line of code. Drift took weeks to configure properly with its complex playbook system.
- Document training — Upload PDFs, Word docs, or plain text files and the AI learns your business. No manual flow building required.
3. Step-by-Step Migration Guide (10 Minutes)
Here is the complete process for migrating from Drift to Replyory. The total time is approximately 10 minutes.
Step 1: Gather Your Business Content (2 minutes)
Since Drift's dashboard is no longer accessible, you will need to work with the content you have on hand. Gather the following:
- Your FAQ document or help center content
- Product or service descriptions
- Pricing information
- Return/refund policies
- Any documents your support team references when answering questions
- If you exported Drift conversation logs before shutdown, those are useful too
Replyory accepts PDF, DOCX, and TXT files. You can also paste text directly. The AI will learn from whatever content you provide, so the more thorough your documentation, the better your chatbot will perform.
Step 2: Create Your Replyory Account (1 minute)
Go to replyory.com/register and sign up. The free trial gives you full access to all features for 7 days — no credit card required. You will have your dashboard ready in under 60 seconds.
Step 3: Create a Chatbot and Upload Your Content (3 minutes)
From your Replyory dashboard, click "Create Chatbot." Give it a name (e.g., "Customer Support Bot") and upload the documents you gathered in Step 1. Replyory will automatically process your documents, break them into chunks, generate embeddings, and train the AI on your business content.
You can add a custom system prompt to guide the chatbot's personality. For example: "You are a helpful customer support assistant for [Your Company]. Be friendly, concise, and always offer to connect the customer with a human agent if you cannot answer their question."
Step 4: Customize and Deploy the Widget (2 minutes)
Go to the Integrations section and set up a website widget. You can customize:
- Widget colors to match your brand
- Welcome message
- Widget position (bottom-right or bottom-left)
- Chatbot avatar
Once configured, Replyory gives you a single line of JavaScript to paste into your website's HTML — just like Drift used to. If you are using WordPress, Shopify, Squarespace, Wix, or any other platform, you paste this script tag into your site's header or footer section. That is it.
Step 5: Remove the Old Drift Code (1 minute)
Search your website's code for any remaining Drift script tags. They typically look like this:
<script>
!function() {
var t = window.driftt = window.drift = ...
}();
</script>Remove that script tag entirely. Since Drift's servers are down, it is not doing anything except potentially slowing down your page load time. Replace it with your new Replyory embed script.
Step 6: Test Your New Chatbot (1 minute)
Visit your website and click the chat widget. Ask it a few questions that your customers commonly ask. Verify that:
- The widget appears correctly and matches your brand colors
- Responses are accurate based on the content you uploaded
- The chatbot handles edge cases gracefully (unknown questions, greetings, etc.)
- Conversations appear in your Replyory dashboard
If a response is not quite right, you can refine it by uploading additional documents or adjusting your system prompt. The AI improves as you add more content.
4. Feature Comparison: Drift vs Replyory
Here is a detailed comparison of what Drift offered versus what you get with Replyory:
| Feature | Drift (Before Shutdown) | Replyory |
|---|---|---|
| Website Chat Widget | Yes | Yes |
| AI-Powered Responses | Basic (scripted flows) | Advanced (GPT-4o) |
| Train on Your Documents | No | Yes |
| Telegram Integration | No | Yes |
| Facebook Messenger | Add-on | Included |
| Instagram Integration | No | Yes |
| Conversational Playbooks | Yes (complex) | AI handles automatically |
| Lead Qualification | Yes | Via AI conversation |
| Meeting Scheduler | Yes | Coming soon |
| Per-Seat Pricing | Yes | No — flat rate |
| Setup Time | 2-4 weeks | 10 minutes |
| Free Trial | No (demo only) | 7 days, full access |
| Human Handoff | Yes | Yes |
| Conversation History | Yes | Yes |
| Analytics Dashboard | Yes | Yes |
| Custom Branding | Yes | Yes |
The biggest difference is in the AI approach. Drift used scripted conversational playbooks — you had to manually build decision trees for every possible conversation path. If a customer asked something outside your playbook, the bot would fail. Replyory's AI actually understands natural language and generates contextual responses based on your business content. No playbook building required.
5. Pricing Comparison
This is where the difference is most dramatic. Here is what businesses were paying for Drift versus what Replyory costs:
| Plan | Drift Pricing | Replyory Pricing |
|---|---|---|
| Starter / Basic | $2,500/mo | $17/mo |
| Pro / Professional | $2,500+/mo (custom) | $25/mo |
| Enterprise / Ultimate | Custom ($10,000+/mo) | $59/mo |
| Per-Seat Add-on | $80-100/seat/mo | Not applicable |
| AI Features | Included in Premium only | Included in all plans |
| Annual Discount | Required | Optional |
To put this in perspective: a small business with 3 support team members on Drift's Premium plan was paying approximately $2,500/mo base plus $240/mo for additional seats — nearly $2,740 every month. The same team on Replyory pays $17/mo. That is a 99.4% cost reduction.
Even Replyory's Ultimate plan at $59/mo is less than 3% of what Drift charged. And since Replyory has no per-seat pricing, your costs stay flat whether you have 1 team member or 20.
6. What to Do After Migration
Once your Replyory chatbot is live, here are a few things to do in the first week to maximize its effectiveness:
Monitor Conversations Daily
Check your Replyory dashboard daily for the first week. Look at the conversations your chatbot is having and identify any gaps. If the AI is giving incomplete answers on a particular topic, upload more content about that topic.
Set Up Additional Channels
Drift only supported website chat. Replyory includes Telegram, Facebook Messenger, and Instagram at no extra cost. Consider setting up these additional channels to reach customers where they already are. The same AI powers all channels, so there is no extra training needed.
Enable Human Handoff
Replyory supports human-in-the-loop functionality. When the AI encounters a question it cannot confidently answer, it can escalate the conversation to a human agent. This ensures customers always get accurate help while the AI handles the majority of routine questions.
Update Your Website Links
If you had any pages on your website that referenced Drift or linked to Drift's chat (e.g., "Click here to chat with us via Drift"), update those references. Your Replyory widget will appear automatically, but any manual links or references should be updated.
Frequently Asked Questions
Can I import my Drift conversation history into Replyory?+
If you exported your Drift conversation logs before the shutdown, you can use that data to create training documents for Replyory. While there is no direct one-click import (since Drift's API is no longer active), you can compile your most common questions and answers into a document and upload it to Replyory. The AI will learn from those conversations and provide similar responses.
Will my Replyory chatbot work the same as my Drift bot?+
It will work better in most cases. Drift relied on scripted playbooks — pre-defined conversation flows that you had to build manually. If a customer asked something outside the playbook, the bot would fail. Replyory uses AI that understands natural language, so it can handle questions it has never seen before, as long as the answer exists in your uploaded content.
How long does it take to train the AI on my content?+
Document processing typically takes 1-3 minutes depending on the file size. Once processed, the AI immediately starts using that knowledge to answer questions. You can upload additional documents at any time and the chatbot will incorporate the new information right away.
Does Replyory support lead qualification like Drift did?+
Replyory approaches lead qualification differently. Instead of rigid playbooks that ask predefined qualifying questions, the AI has natural conversations and gathers information organically. You can instruct the chatbot via the system prompt to ask for contact information, budget, timeline, or any other qualifying criteria. The conversation history in your dashboard shows all collected information.
What if I need help during the migration?+
Replyory offers email support at info@replyory.com. Most migrations take 10 minutes and do not require assistance, but if you run into any issues — especially with widget deployment on specific platforms — the support team can help. The 7-day free trial gives you time to get everything set up and tested before committing.
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